To begin sending payments via ACH through Trimble Pay, your company must complete a standardized onboarding process. This includes a Know Your Customer (KYC) check and an underwriting review to ensure secure and compliant financial transactions.

1. To start the onboarding process, select Company settings > Payment setup.
2. In the Company Information section of the the Payment setup tab, select Start setup.
3. Enter the required information in the Employer identification number (EIN) and Business Type fields.
4. To proceed, you must agree to the terms and conditions by selecting the Accept Terms And Conditions checkbox. To review the terms, select the Moov's Terms and Conditions link.
5. Select Save and continue.
6. In the Add Representatives section, enter the required information for the individuals who own or control the company. Required fields and selections are marked with a red asterisk.
   Note:

   • At least one control officer is required.
   • Listed owners must own at least 25% of the company.
   • You may add up to 7 business representatives in total.
7. To add additional representatives select Save and add another, or to establish underwriting, select Save and continue.
8. In the Establish underwriting section, fill in or make a dropdown selection for all of the fields, then select Save underwriting Info.
9. In the Upload Transaction Documents section, upload any documents, such as invoice reports, that support your stated monthly volume and average transaction sizes, then select Submit.
10. Once you have completed all the required steps and verified the information on the Payment setup page, select Submit.
    A Submit for review verification pop-up displays.
11. To submit your information for review, select Confirm and submit, or to exit the verification pop-up without confirming, select Cancel.

    • Once submitted, the underwriting team will review your information, which typically takes 2 business days.

    • When a decision has been made, your onboarding status will automatically update in the Payment Setup tab.
12. To connect the bank account you intend to use for vendor payments, select Link Bank Account. Account linking is handled securely through Plaid.
    Note: If the Plaid linking flow completes but doesn't appear in Trimble Pay, try logging out and back in. If the issue persists, please submit a support ticket.