Delete a voided receipt from a non-customer entity

You can delete a voided receipt as long as it hasn't been posted yet.

  1. Open the Void Miscellaneous Receipt screen.
  2. Note the active company. If you want to change it, click in the header and select the appropriate company.
  3. In the Payer Type field, click and select Other.
  4. In the Payer field, enter the name of the payer.
  5. In the Payment Type field, click to select the payment type of the receipt.
  6. In the Transaction Number field, do one of the following:

    • Enter the transaction number of the voided receipt you want to delete and press Tab.

    • Click to select the transaction number of the voided receipt you want to delete from a Lookup List. The lookup list contains non-voided transactions for the combination of payer type, payer, and payment type selected.

  7. Click Delete Void.
  8. Click Yes to confirm the delete.