Help

Add Users

Modified: 30 May 2026 Trimble Account Services User Management Help

You can add users to the Admin Console without granting product licenses.

  • If you want to add more than 20 users, see Add Users in Bulk.
  • If you need to assign product licenses to the new user(s) you're about to add, you can assign licenses at the same time that you add the user(s). For the steps, see Assign Licenses to Users.
You can add the same role to up to 20 user email addresses at one time.

To add users to your account in the Admin Console:

  1. In the left pane, select Users.
    The Users screen opens.
  2. Select Add Users.
    The Add Users window opens.
  3. In the Emails field, enter each new user's email address.
  4. Select Role and choose Product User, or select an admin role if the user will need access to the Admin Console.
  5. In Support Access, choose the level of access to support that the user(s) listed in the Emails field should have.
    Access Levels
    • No Access: Access free resources, such as Trimble Help and The Network; cannot submit or view support tickets.
    • My Tickets: Submit and view one's own support cases.
    • All Tickets: Submit support cases and view all account case activity.
  6. Select Add users.
What happens next:
  • A new row appears for each user with status Pending.
  • Each user receives an email inviting them to set up their Trimble ID, or if they already have one, an invite to join your account.
  • Once a user has set up their Trimble ID and accepted the invite to your account, the Admin Console displays the user's first and last name and updates the status to Active.
  • If these users need licenses granted, see Assign Licenses to Users.
  • If you want to remind a user to create their Trimble ID or to accept the invite to your account, select Resend invite next to their name on the Users page.
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