To begin sending payments via Automated Clearing House (ACH) through Trimble Pay, your company must complete a standardized onboarding process. This includes a Know Your Customer (KYC) check and an underwriting review to ensure secure and compliant financial transactions.
Your company user role must be Company Admin or Accountant to access and complete the onboarding setup, which includes company registration and linking your funding source. For more information on roles, see Company User Roles.
Note:
- If the Plaid linking flow completes but doesn't appear in Trimble Pay, try logging out and back in. If the issue persists, please submit a support ticket.
- After submission, onboarding details are view-only.
- Once your account has been approved, you cannot edit details directly within the interface.
- To request updates or changes to approved information (e.g., changing a legal address or adding a new representative), please submit a support ticket. See Get Support for Trimble Pay.