System Admins and Security Admins can use the Mail Log to
view all emails and SMS messages sent from your portal, to send all pending emails, or to
send a test email.
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Select .
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Use the Date Added From and Date Added
To fields to select a date range for your search.
Note: Search results include a maximum of 1,000 of the
most recent emails and messages based on the specified date range.
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In Process Source, select a module or feature and the
type of email that was sent.
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Choose a message status: All,
Failure, Pending, or
Sent.
The grid refreshes based on your selections.
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Use the Search box to search for a
message based on a word or phrase that you enter. After you enter terms, select
the Search
button.
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To send all emails that are currently pending,
select .
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To cancel emails that are currently pending:
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Select the checkbox next to each email you want to cancel. Only emails
with a Pending status can be canceled.
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Choose .
These emails will display as canceled.
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To send a test email to an address that you
specify, select .
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Enter the address in the Send Email To
field.
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Select Test.
After selecting
Run Now or Send Test Email, the Mail Log
displays either success or error messages at the top of the page.To view only the most recent errors, select the application menu (waffle menu) and
choosing View Recent
Errors. This opens the Recent Notifications page. All errors listed
here clear after refreshing the page.
