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Set Initial Password

Modified: 14 Oct 2026 Vista Field Service

Set the initial password for a user who has never logged in to the portal.

  1. Select Admin > User Access, and locate the name of the employee who needs to have their initial password set.
  2. Select the Gear icon next to the employee's name, and select Set Initial Password.
  3. Enter and confirm the new password.

    Passwords must contain a mix of uppercase letters, lowercase letters, and digits. Special characters are not allowed.

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