The Service Hub Work Orders page is the landing page for service customers, where they can manage work orders and create service requests.
You can re-open the Work Orders page by selecting the main menu 
then selecting Work Orders.
On this page, service customers can view all work orders scheduled within the last two years, even from before they signed up to Service Hub. Work orders without a scheduled date display until a scheduled date is added. New work orders display on this page as they are created.
Service customers can create service requests from this page unless you have disabled this feature. For more information, see Create a Service Request. Once you create a corresponding work order in Vista, it displays on this page.
The Work Orders page has three filter views: Open Work Orders, Finished Work Orders, and Show All.
Open Work Orders
Open Work Orders is the default view for all users. It displays any work orders assigned to the customer in Vista with the following dispatch code types:
- Open
Finished Work Orders
The Finished Work Orders view only displays work orders assigned to the customer with the following dispatch code types:
- Closed
Show All
The Show All view displays all work orders assigned to the customer in Vista, regardless of their dispatch code type.
Work Order Details
Service customers can view key details about the work orders on this page, regardless of filter view:
- Scope Number: Displays the numerical identifier for a specific task within the Work Order.
- Service Description: Displays the detailed explanation of the work to be performed for the scope.
- Service Contract Number: If the Work Order is linked to a Service Contract, its numberical identifier is displayed here.
- Scope Status: Displays the current phase of the workflow for this specific task.
- Scope Details: Displays any additional details for the current task within the Work Order.
- Work Order Quote Number: Displays the numerical identifier for the Work Order quote.
- Price Type: Displays the billing logic for the Work Order.
- Customer Purchase Order Number: Displays the numerical identifier provided by your customer so they can process your payment.