Attach QR code labels and assign QR code IDs to service items
in the field.
You should have a sheet
of preprinted QR code labels to take to the service site.
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At the service site, attach a QR code label to a
service item.
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On your device, open the Work Order
Dashboard in Field Service ().
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Select a work order.
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Select Site Details on the work order card.
A list of service items displays.
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In the list, select the service item that you just
attached the label to.
The Service Item Detail page
opens.
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In the QR Code ID field, enter the
QR code ID from the QR code label. For example, 0001.
When you scan the QR code on the service item,
Field Service will open to the
Service Item Detail page
where you can view product information and work order history for that item,.
