The following issues were fixed in the Vista Field Service R12 release.
To view customer suggestions and enhancements for this release, see the What's New page.
General
| Issues Fixed | Issue # |
|---|---|
| Using an extremely large custom company logo on the Login page interfered with the operation of the Sign In button. | 106384 Note: Resolved in an update after release 21.11+. |
| Improved performance and speed of Refresh Synonyms. | 106402 and 106403 |
| Improved handling of lookup parameters that were entered with single quotes around them in Vista. | 106225 |
| The home page was showing a display message for last login date for users logging in to the portal for the first time. | 106669 |
| Logging out after logging in with Viewpoint ID redirected users to a blank page instead of the Login page. | 106670 |
| When logging in with Viewpoint ID, links from Vista 2021 R2 were dropping the trailing HTML/URL path. |
Close a Trip
| Issues Fixed | Issue # |
|---|---|
| The trip summary PDF attached in Vista was not showing scope details if the portal setting Mark the scope complete when a trip is marked completed was enabled. Setting location: . | 106668 |
Work Order Dashboard / Work Orders
| Issues Fixed | Issue # |
|---|---|
| Selecting a trip or selecting an employee on a timecard resulted in an infinite spinner. | 106370 Note: Resolved in an update after release 21.11+. |
| Trip notes could not be edited or saved in offline mode. | 106667 Note: Resolved in an update after release 21.11+. |
| Attempting to add a purchase order to a work order for a closed month generated a Save Fail error, without any details. This error message now says: Could not find month to use for PO batch. | 106477 |
| SM trip notes and scope notes did not reflect the SM Notes Setting, and if a date stamp was applied to one type of note in this setting, it was applied to all notes. Setting location: . | |
| On iOS devices using the Progressive Web App, images attached to work orders could not be opened in Safari. | |
| Billable hours entry was allowed when the price method was Agreement. |