The following issues were fixed in the Vista Field Service R5 release.
To view customer suggestions and enhancements for this release, see the What's New page.
General
| Issues Fixed | Issue # |
|---|---|
| Bulk module assignment on User Access page was disregarding Employee Group filters. | 103181 |
| Export License Report was showing Progress Billing licenses as being assigned to unlicensed users. | 103545 |
| Financial Controls licenses were activated for inactive employees assigned to an HQ Reviewer Group with an open invoice. | 103768 |
| An "invalid column name 'JCFTKeyID'" error displayed when updating to the 2021 R4 portal version or when running Refresh Synonyms in 2021 R4. | 103539 |
Clock In / Clock Out
| Issues Fixed | Issue # |
|---|---|
| Clock-in status when clock time was entered manually. |
Note: Resolved in an update after release 21.4+.
|
| Clock issues when technicians clocked in and out in the same minute. |
Note: Resolved in an update after release 21.4+.
|
Work Order Dashboard / Work Orders
| Issues Fixed | Issue # |
|---|---|
| UD fields in Field Service did not match UD fields set up on the SM Work Order form in Vista. | 103247 |
| Closed work orders were not showing on the Work Order Details page. | 103966 |
| Date range filters included trips outside of the specified date range. | 103974 |
Scopes
| Issues Fixed | Issue # |
|---|---|
| Saving equipment on a scope. | 103968 Note: Resolved in
an update after release 21.4+. |
| Scope Notes section of the Trip Completion screen showing the work order description instead of trip notes. | 103967 |
Close Trips
| Issues Fixed | Issue # |
|---|---|
| Closing trips without specifying an email recipient. |
Note: Resolved in an update after release 21.4+.
|
| Uploading videos as attachments when closing a trip | 103973 |