The Viewpoint Administration module is used to manage your site. For example, you can set up and manage user profiles; send messages to users; customize forms; manage your site settings, set up security, create inquiries within the Vista™ by Viewpoint system, and more.
Reports in the Service Management module have two categories:
general reports that are available to every supported geographic location and
Australia-specific reports. Click on a link for more information on reports in the
associated category.