Support
Troubleshoot issues and report bugs with App Xchange support.
There are two main ways to get in touch with App Xchange support. Support is intended for suspected platform bugs and issues. For other issues, please take advantage of our enablement resources prior to creating a support ticket.
- Write a support ticket.
- Email platform support directly at xchange_support@trimble.com. Use [Company Name] - [Issue Summary] as your subject line to expedite your ticket.
Platform Status
Stay informed about App Xchange's operational health with the Platform Status. This page provides real-time status updates for core services, including database, API, workflows, schedules, agents, and connectors.