Stabicad error value cannot be null

Problem:

When you open Stabibase, the following error appears in %AppData%\Roaming\Stabiplan\Log\MEPLicensing.log: Error occurred while acquiring Current User from Trimble ID
System.Exception: Unable to validate token ---> System.Exception: Token is issued in the future
This indicates that your computer clock is ahead of the Trimble ID server time, preventing token validation.

 

Solution:

1. Open an elevated Command Prompt (administrator mode) using one of these methods:
   • Method A – Start menu:
   a. Click the Windows Start button and type cmd.
   b. When “Command Prompt” appears in the search results, right-click it and choose Run as administrator.
   • Method B – Run dialog:
   a. Press Win + R to open the Run dialog.
   b. Type cmd and then press Ctrl + Shift + Enter.
2. In the administrator Command Prompt window, enter the following command and press Enter:
   w32tm /config /manualpeerlist:"time.windows.com" /syncfromflags:manual /reliable:yes /update
3. After configuration completes, enter and run:
   w32tm /resync
4. Close the Command Prompt and restart Stabibase. Your PC clock will now match the NTP server and the error should be resolved.

If you have any questions about this article, please contact the helpdesk directly