Reversal Details

This screen allows you to review the reversal details based on the information you entered in the Invoice Entry screen.

Use this screen to make sure you are reversing the correct items before continuing with the reversal.
  1. If everything is correct, click the OK button to proceed.
    The Reverse Order Processing Invoice window displays.
  2. Select to Cancel the reversal, return to the Reversal Details or complete the reversal of the invoice.

    When a response is entered in the "reverse in full" prompt on the first Reverse Order Processing Invoice screen (either Yes or No), this second screen displays. The second screen of this process is almost identical to the regular Invoice Entry (credit memo entry) screen, except that only the quantity shipped and quantity returned can be entered. No other adjustments can be made to the invoice detail. Once the credit memo is created, it can then be accessed in invoice entry just as if it was created manually. It will then need to be posted just as if it was a manual credit memo.