Verify Employee Access

The HR Role Management > HR Roles page allows you to review employee access to your portal.

An employee's user role and status determines what they can see and do in your portal. User accounts must be attached to an employee record in Spectrum to view data in your portal.
Note: If an employee cannot even log in, their account may not yet been migrated to Trimble ID or their email address may be missing in Trimble Construction One. See Migrate Employee Users to Trimble Construction One (Trimble ID) for help when employees cannot log in.
  1. Select HR Role Management from the main menu or from the User Management section of the home page.
  2. Select the HR Roles tab.

    The HR Roles page opens, showing a list of all users currently in the system and their assigned role. This list shows only users who have a linked employee from a Spectrum operator.

    Note: The Name field may be blank for the majority of your users. Look for enhancements to this field in a future release.
  3. To search for a specific user, use the Search field at the top of the page.
  4. To filter the grid by user role, select the dropdown field at the top of the page.

  5. Review the Linked Employees column:

    • Users must be linked to an employee record to view any data in your portal. If the Linked Employees column shows 0 record(s) for a user, that user is not attached to an employee record in Spectrum.

    • The Enable / Disable options in the HR Access column are not available for user accounts that are not attached to an employee record.

    • The Employee Status of the linked employee record determines the user's access level in your portal. See How Employment Status Impacts User Access for details.

    • For help troubleshooting user accounts, see Troubleshooting HR Role Management.

  6. Review the Has Trimble ID column:
    • New Users are unable to access their data in Werknemers self-service until they create a Trimble ID.
    • When an Enterprise Admin in Team creates an invite for a new user, the hr.viewpoint.com system will check every 15 minutes for a 24 hour period if that user has accepted their invite and successfully created a Trimble ID.

      After 24 hours, the HR System checks if the user has created a Trimble ID daily at 1 am PST.

    • Once the user has created a Trimble ID, the column updates to show Get Trimble ID. Select Get Trimble ID to import that information into hr.viewpoint.com.