Mail Log Fields

Find descriptions for the fields shown in the mail log.

For help searching for and viewing emails sent from your portal, see View Emails and SMS Messages Sent from the Portal.

VeldBeschrijving
Date AddedAllows you to filter the messages shown in your grid based on a date range. These fields default to the previous week to save initial loading time.
Process SourceAllows you to filter by the module/feature and type of email that was sent for the selected date range.
StatusThis filter allows you to easily find messages that were sent successfully (), that are pending (), or that failed to send ().
Last RunIndicates you if the last planned Email/SMS message run was sent.
Last Scheduled RunIndicates when the most recent group of emails was sent. The majority of messages are sent in 15-minute intervals.
Next Scheduled RunIndicates when the next group of pending emails will be sent.
Action > Send Test EmailAllows you to send an email to a specified email address. This option is typically used for troubleshooting purposes. If you select this option, a pop-up window opens where you can enter the recipient's email address.
Action > Run NowSends all emails that are currently pending.
Email DetailsSelect a message from the grid to view recipient information and contents. Emails that were not sent include a Log Note to provide additional details.
Opmerking: Emails that contain sensitive information will not show all details but instead state: The body of this message has been obfuscated as it contained sensitive data.
Scheduled DateThe date that a scheduled email (for example, Group Messages) will be sent.
Forward arrow Allows you to forward an email to a specified address. If you select this option, a pop-up window opens where you can enter the recipient's email address.
Delete Allows you to delete a pending message.