Project card download messages

Download messages help you troubleshoot downloads.

Project card download messagesReason
User not found. Try again.The download was unable to process due to an authorization issue.
Check your network and try again.There is no network connection.
Storage almost full. Manage in device settings.More storage is needed on the device.
Download failed. Try again.The sync was unable to process.
Connect user not found, contact support.A user is not authenticated by Trimble Connect. This message indicates that a user has not been invited to a Trimble Connect project or has not accepted their invitation.