End of Sales of Tekla Maintenance Products for Perpetual License
1. What has been announced?
Trimble announced the end of sale of maintenance products for all perpetual license types of Tekla software.
2. Which products are affected by this change?
End of Sale is announced for the following maintenance products:
- Tekla Structures
- Project Viewer
- Production Planner - Concrete
- Drafter
- Construction Modeling
- Engineering
- Rebar Detailing
- Precast Concrete Detailing
- Steel Detailing
- Primary
- Full
- Tekla Structural Designer
- Tekla Structural Designer LT
- Tekla Tedds
- Tekla Tedds LT
- Tekla Portal Frame Designer
- Tekla Portal Frame Designer LT
- Tekla Connection Designer
- Tekla EPM
- Tekla EPM Maintenance
- Tekla EPM Additional maintenance
- Tekla EPM Estimating maintenance
- Tekla EPM Go maintenance
- Tekla EPM Go Unlimited maintenance
- Tekla EPM Inventory maintenance
- Tekla EPM LT150 maintenance
- Tekla EPM Production maintenance
- Tekla EPM Production Additional maintenance
3. When will the last maintenance contracts be available for purchase?
The last maintenance contracts can be renewed in the fourth quarter of 2026, with all contracts ending no later than December 31, 2027.
4. What happens to existing customers with active maintenance contracts?
If you have an active maintenance contract, you may choose to renew annually until 2026. Maintenance service renewed in 2026 will be provided until December 31, 2027. We recommend starting to plan for your transition to subscription. We offer an upgrade path for our existing customers.
5. Are Tekla products available only via subscription?
Tekla products are currently available via subscription and starting from January 1, 2028, all Tekla software products will be available exclusively through subscription.
6. What is the subscription offering for Tekla products?
Tekla subscription offering covers all our software products available as subscription:
- Tekla Structures
- Tekla Tedds
- Tekla Structural Designer
- Tekla PowerFab
- Trimble Connect
For more information, please check our Tekla software products website or contact your local Tekla representative.
7. Can I renew my maintenance contract now to extend beyond 2027?
No, all maintenance contracts will expire no later than December 31, 2027, and will not be renewable beyond that date.
8. Why is Trimble ending the sale of maintenance products for Tekla perpetual licenses?
Trimble is transitioning towards a subscription-based model to align with the evolving software landscape and customer needs. This approach aims to provide more flexible, scalable, and up-to-date solutions.
9. Can I continue to use my existing perpetual licenses after 2027?
Yes, you can use the latest version you own. However, after the end of your maintenance contract, you will no longer have access to newer versions of the software, service packs, and all the benefits included in the maintenance plan, such as local help desk services. As stated in our Tekla Software Lifecycle Policy, if using old versions beyond the Recommended Age, data might be exposed to risks or other sudden problems might occur. It is recommended to use the latest Tekla product versions and install service packs or other possible security updates to utilize the benefits and ensure reliability and security. Trimble shall not be liable for any claims or damages related to the use of a product after its Recommended Age.
10. What support will be available once maintenance can no longer be purchased (for perpetual license)
Starting in 2028, the help desk support will be available for customers on subscription only. Product version support is available according to our Tekla Software Lifecycle Policy.
11. I am off maintenance now, can I buy a new maintenance contract?
No, we do not offer new maintenance contracts any longer. For customers currently off maintenance, we recommend subscription plans.
12. Will I be able to deactivate and activate my perpetual licenses if using them without maintenance even after 2027?
No. Moving or activating legacy perpetual licenses to new hardware will not be supported.
The policy applies as follows:
- Licenses without a valid maintenance contract: Trimble will not issue replacement keys or provide support. This is effective immediately.
- Licenses with a valid maintenance contract: You may continue to use activation services and re-host your licenses until 31 December 2027, during which time you remain fully supported and eligible for replacement keys.
- After 31 December 2027: Trimble will no longer support re-hosting, activation services, or replacement keys for legacy perpetual licenses, regardless of maintenance status.
How to ensure continuity:
- Transition to Subscription: We strongly recommend moving to our Named User model. This removes all dependency on local hardware and ensures your access is secured via digital identity.
- Verify Server Reliability: If you choose to remain on a perpetual license, ensure it is hosted on a modern, stable server environment well before the 2027 deadline. After this date, a hardware failure will result in the permanent loss of the license.
- Ensure the access to latest Entitlements: If you continue using your perpetual entitlements, make sure you have activated the latest entitlement versions that have been delivered.