App Xchange Support

Familiarize yourself with the channels for contacting App Xchange support.

Tip: Before submitting a support ticket, first see Enablement Resources to answer any "how do I..." type questions and check the Platform Status page for any known incidents.

Authorized support users with a Trimble ID can create an App Xchange product case through the Trimble Support Center.

To access the Trimble Support Center, you must:
  • Have a valid Trimble ID account. If you do not have one, see Create a Trimble ID.
  • Be an authorized support user. Your organization's Trimble Administrator must add you as a user in the Trimble Admin Console. If you cannot log into the Support Center, contact your internal IT or Trimble Administrator to ensure you are provisioned.

If you do not meet the criteria to access the Trimble Support Center, you can submit a support case to Trimble Global Support.

Need Assistance with Sign-In?

For issues related specifically to Trimble ID login, password resets, or account access, please contact Trimble Global Support: