Common Error Messages
The Common Error Messages section is a quick way to find solutions for some of the error messages in Spectrum.
Error - Customer Code Entered Is Not Available For Use
If a customer with the status of Not used is entered, this message displays. This error message disallows further data entry.
To change the customer's status, click Active, Inactive, or Not used in the Status section.
. Then enter or search for a custmer. SelectError - Job Entered Has A Completed Status
If a job code with a status of Complete is entered, this message displays. This error message disallows further data entry.
To change the job code's status, click Status section, click either Active or Inactive.
. In theError - No Valid Email Credentials Set Up for System or Operator
Spectrum prompts for credentials if the operator's e-mail address and server is not set up. After clicking OK, you will return to the Project Log Form report without being able to send e-mail.
Error - Phase Code Entered Is Not Available For Use
If a phase code with a status of Complete is entered, this message displays. This error message disallows further data entry.
To change the phase's status, click Active or Inactive in the Status section.
and select eitherError - Vendor Code Entered Is Not Available For Use
If a vendor code with the status of Not used is entered, this message displays. This error message disallows further data entry.
To change the vendor's status, click Active or Inactive in the Status section.
and select either