Common Error Messages

The Common Error Messages section is a quick way to find solutions for some of the error messages in Spectrum.

Error - Customer Code Entered Is Not Available For Use

If a customer with the status of Not used is entered, this message displays. This error message disallows further data entry.

To change the customer's status, click Accounts Receivable > Maintenance > Customers. Then enter or search for a custmer. Select Active, Inactive, or Not used in the Status section.

Error - Job Entered Has A Completed Status

If a job code with a status of Complete is entered, this message displays. This error message disallows further data entry.

To change the job code's status, click Job Cost > Maintenance > Job > Properties. In the Status section, click either Active or Inactive.

Error - No Valid Email Credentials Set Up for System or Operator

Spectrum prompts for credentials if the operator's e-mail address and server is not set up. After clicking OK, you will return to the Project Log Form report without being able to send e-mail.

Error - Phase Code Entered Is Not Available For Use

If a phase code with a status of Complete is entered, this message displays. This error message disallows further data entry.

To change the phase's status, click Job Cost > Maintenance > Phase > Properties and select either Active or Inactive in the Status section.

Error - Vendor Code Entered Is Not Available For Use

If a vendor code with the status of Not used is entered, this message displays. This error message disallows further data entry.

To change the vendor's status, click Accounts Payable > Maintenance > Vendor > Properties and select either Active or Inactive in the Status section.