Enablement Resources

Before submitting a support ticket, first see Enablement Resources to determine if any already address your issue. Enablement resources are best for answering "how do I..." type questions.

Platform Status

Stay informed about App Xchange's operational health with the Platform Status. This page provides real-time status updates for core services, including database, API, workflows, schedules, agents, and connectors.

Support

If your issue is not addressed by enablement resources or a platform outage, submit a support ticket here.

App Xchange support is intended for suspected platform bugs, account issues, and related topics. These are some examples of when to contact App Xchange support:

• You receive a specific error code while trying to save a workflow that was previously working.
• A UI feature is not working as intended.
• You are unable to access your account despite resetting your password.