The easiest way to correct an error is to simply reverse the erroneous ticket, and then reissue it with the correct information using Scale Ticket Transactions.

1. On the Site Map screen, click Materials Management > Data Entry > Reverse Ticket.
2. In the Selections section of the screen, enter the data for the ticket or group of tickets you want to reverse. If the binocular icon appears at the end of the field, this indicates there is a search window that can be accessed by pressing F4. Likewise, if the <super select> icon appears, this indicates that this field has SuperSelect functionality. Leave blank those fields that you want to exclude from the ticket selection.
3. In the Transaction types section of the screen, select those checkboxes corresponding to the transaction types you want to include in the reversal. Options include:

   • Invoices

   • Job requisitions

   • Receipts

   • Transfers

4. Click Continue to proceed to the Reverse Tickets display screen. All of the ticket groupings that will be included in the reversal process will appear as reference number groupings in the detail.
   Note: To view the tickets contained in a selected reference number, highlight the reference number and click the Tickets button. To view the invoices contained in a selected reference number, highlight the reference number and click Invoice.
5. Once you have reviewed the reference groupings slated for reversal, click Continue. The Reversal Update window will appear. Select Yes, continue with update to continue with the ticket reversal. If items that are incorrect appear on the reversal detail, select the No, cancel reversal process. the software will return you to the Site Map screen. Repeat steps 1 – 5 again, making sure to exclude the item types you want to exclude from the reversal (step 3).
6. The Ticket Reversal Completed screen displays all of the tickets that have been reversed.
7. Click Preview to view a listing of the tickets that have been reversed, and then return to the Site Map screen.