Create Service Contract Billings

Enter customer billing information for the service contract. You can bill in advance or in arrears, based on the billing start date.

In order to save a billing, the sum of the scheduled billing amounts cannot exceed Total contract amount, and the number of scheduled billings cannot exceed Total contract billings. The system warns you if either of these situations is true and choose whether to proceed or edit billing values. If you accept revised values, the system notes the revision in the applicable headers in the Service Contract Billings screen.
  1. From the Service Contracts Info Bar, select Properties > Billings.
  2. Enter a Site code and Contract number. The Customer field prefills based on the contract.
    Note: For field descriptions, see Service Contract Billings.
  3. Enter the Total contract amount. This amount covers the life of the contract, not a specific billing period.
  4. If the contract amount is taxable, select the Taxable? checkbox.
  5. Enter a Billing start date. You can bill in advance or in arrears.
  6. For Total contract billings, enter the number of times to bill the customer during the course of the contract.
  7. The Generate Scheduled Billings window opens, allowing you to generate billings automatically:
    1. Select the checkbox to Automatically create contract billing details and assign equal payment amounts to each billing. The system divides the total contract amount over the course of the contract term and enters the applicable values in the Scheduled billings grid.
    2. Select a line in the Scheduled billings grid, and click Edit.
    3. In Scheduled date, enter the date to schedule the current billing amount.
    4. Click OK.
    5. Schedule additional billing dates, or click Cancel to return to the Service Contract Billings screen.
  8. To generate billings manually, click New in the Scheduled Billings area:
    Note: For field descriptions, see New/Edit Scheduled Billing.
    1. Enter a Scheduled date.
    2. Enter the Billing Amount.
    3. Click OK.
    4. Schedule additional billings, or click Cancel to return to the Service Contract Billings screen.
  9. When you are finished scheduling billings, click Save.