Invoices

From the Service Hub Invoices page, service customers can view a summary of all invoices, view details for individual invoices, and pay for an invoice.

Invoices that Service Technicians create are automatically posted to Service Hub. To view invoices, select the main menu , and then select Invoices.

The Invoices page includes four tabs:
  • Open Invoices: The default view for all users. Displays all invoices that are due.
  • Payment Processing: Displays all invoices for which payment has been sent.
  • Paid: Displays all paid invoices.
  • Show All: Displays all invoices.

To view detailed information for an individual invoice including a description of work, or to make a payment, select View Details.

To find a specific invoice, you can use the search bar to refine your results by invoice number, work order number, PO, or address.

Pay an Invoice

Service customers can pay invoices directly from Service Hub.

You must be a Customer Admin or Finance User to complete these steps.
Service Hub uses Stripe to process invoice payments. However, service customers do not need a Stripe account to make a payment.
  1. To pay an invoice, go to the Invoices page by selecting the main menu , and then select Invoices.
  2. For the invoice you wish to pay, select View Details, and then select Pay Invoice in the upper right corner.
  3. Select a payment method, enter the payment details, and then select Pay Now.
  4. Select either Pay Amount Due or Pay Another Amount then select Pay.
    The Stripe interface opens.
  5. Select your payment method then select Pay.
    The Payment Submitted page opens.
Once your payment has been submitted, the status of the invoice changes to Processing on the Invoices page.