Resubmit a Declined Payment Application

Applications for Payment may be declined for a number of reasons. Follow the same workflow to remedy the issue and resubmit your payment request.

These steps are applicable only after you've received a notification that the general contractor has declined your Application for Payment submission.
Depending on your general contractor's reason for declining the submission, you may not need to make all indicated changes. If you need additional detail for any step, see Submit an Application for Payment.
  1. From your Dashboard, select the project and then double-click the contract.
    The Declined banner appears.
  2. Select Edit invoice items.
  3. If needed, edit the values in the This Period, Materials Stored, and % columns of the SOV.
  4. In the Editing invoice banner, select Save.
  5. In the Declined banner, select Review and submit bill.
  6. Sign all generated documents.
  7. Upload all required documents, replacing any that may have been declined.
  8. Select Submit.
  9. Confirm your submission by selecting Yes.
What happens next:
  • The contract status changes to Pending Approval.
  • A confirmation email is sent to your email inbox.
  • An notification email is sent to your general contractor alerting them that a payment submission is awaiting their approval.
  • Once the general contractor approves or declines your payment submission, you will receive an email notification.