Legacy login to Trimble ID FAQ

Answers to common questions about using a Trimble ID to log in to Viewpoint Estimating, instead of using the application's native authentication.

What is this change?

We are upgrading all cloud customers to create a Trimble ID to sign in with, instead of the traditional sign-in with user ID and password. This upgrade will enable you to take advantage of the broader technology base throughout the Trimble family, which means a better software experience for you.

What is the timeline for this?

We are planning a gradual migration to Trimble ID for all cloud customers starting in August 2025, after the 4.4.3 release. When your organization gets migrated, we will deactivate your legacy sign-in option and you will need to set up your Trimble ID.

Can I opt out?

No. All cloud-hosted organizations and the users within them must make the move to Trimble ID. This move ultimately leads to a better software experience for you.

Once we start the process for your company, each user will be prompted to set up a Trimble ID the next time they sign in. Once a user sets up their Trimble ID, that is the only way to sign in.

What can admins do to prepare for this?

There are a number of actions admins can take to make the transition smoother.
  • Watch and share this video: ProContractor Classic Sign-in to TID.
  • Communicate with users about the upcoming changes.
  • Search through user records to identify and eliminate any duplicate email addresses.

Will the user interface change?

Only in the sign in screen. In the application itself, the only changes are a few fields related to passwords and credentials since those details are now handled in Trimble ID.

Is there a cost associated with this migration?

No. This activity does not affect your current contract with Trimble Viewpoint.

What if I use multiple logins?

If you use multiple usernames, each will need to have its own email address. Duplicate emails are not allowed within your organization.

After the upgrade, can admins update the Trimble ID email address or password for users?

After the upgrade, all users will manage their own Trimble ID sign in credentials at myprofile.trimble.com.
Note: Federated users must work with their IdP admin to change their email address.

I don’t have access to my authentication app, so I cannot authenticate using MFA. What should I do?

Contact Trimble Support.

Will this affect my federation with Microsoft Entra / Azure?

No.

If you’ve federated with Microsoft Entra ID (formerly Azure Active Directory, or AAD), you’re already using Trimble ID.

If you haven't already federated with Microsoft Entra, the upgrade to Trimble ID makes it possible. To get started with moving to federated logins, complete the Trimble ID Federation form.

Can I use an existing Trimble ID to sign in?

Yes. One of the benefits of using a Trimble ID is that you can sign in to many Trimble products with this same set of credentials.
Note: For security reasons, your administrator may require you to use a company email address. This may require you to edit your Trimble ID email address to match.