Create a VA User Profile for a Vista Web User
Some Vista Web users require a Vista VA User Profile to complete certain tasks. These Vista Web users include reviewers, Office Tools users, those needing access to the Vista application, and others.
For example, if a manager can log in but cannot view information for employees that they manage, it is most likely because this manager's VA User Profile is not connected to the payroll company and employee number they use to log in to the portal.