Once you have posted a ticket (in MS Ticket Entry), you can edit those tickets and re-interface them as necessary. However, the edits allowed will differ depending on whether they are invoiced or non-invoiced tickets.

Tickets that you have posted, but not invoiced, can be changed as needed and re-interfaced. If you have included them on an invoice, but you have not interfaced the invoice to AR/GL, you can remove the ticket from the invoice (in MS Invoice Edit), make the necessary changes, and then add it back to the invoice.

If you already invoiced a ticket, a message displays at the top of the form indicating the AR invoice number and/or AP reference number, and the system disables any non-editable fields.

For tickets invoiced in AP via MS Hauler Payment Worksheet or MS Material Payment Worksheet, editing tickets is not recommended; however, limited edits are allowed. If you must edit an invoiced ticket (for example, you need to change the units sold or unit price on a ticket with haul charges), you must also make corresponding adjustments to the associated invoice in AP Transaction Entry. This ensures the changes are synced between the invoice and the ticket.