Reverse Order Processing Invoice

Issuing credit memos, especially for large invoices, requires significant duplicated effort. The Reverse Order Processing Invoice window allows you the ability to automatically reverse posted invoices.

The credit memo is created with the same detail as the original invoice. You can alter the quantity returned for each item. If "zero" quantity return is entered, then that item will not show up on the reversed invoice. You can accept the default, or enter the quantity shipped and quantity returned for each item. After the credit memo is created, you can edit it in the Invoice Entry screen. You can also enter a credit memo, which, when reversed, will become an invoice.

This window is based on the Invoice Entry screen, just like the Order Confirmation window is based on the Details window in the Order Entry screen. The window provides the same invoice number lookup window as the Invoice Entry screen. There is a validation to ensure that an invoice that has payments applied will not be reversed. This is the same validation that occurs in the A/R reverse open invoice.

Important: If payments have been applied to the invoice, it cannot be reversed.Open the invoice to be reversed. No entry is allowed, except in the remarks field. The remarks will default to indicate the purpose of the reversal. Next, the date is entered, which will be used when creating the credit memo. The freight will default to the freight charged on the invoice. However, in this example, the freight was zeroed out, which means that the freight would not be credited to the account. The Reverse in full prompt will either set all the return quantity in all the detail lines to the full shipped quantity or it will set them all to zero. Either way, you can go into the detail and adjust the individual lines. Please refer to the Detail window in the Order Processing Invoice Entry screen for field-level detail. The Reversal Options Window displays prior to proceeding to the Reversal Details window.