Create a Customer Credit Memo
Create a customer credit memo to issue credit to a customer.
- Enter the details of the customer credit memo on a customer invoice with a negative amount and assign the invoice to a posting group.
- Review the customer invoices in the posting group on the Customer Invoice Posting Journal screen.
- Modify the details of the customer invoice and assign it to a different posting group, if needed.
- Print the customer credit memo.
- Post the customer invoices in the posting group.