Reset an Approved Invoice to Unapproved

Revert an Approved invoice back to Pending.

If needed, review Requirements for Resetting Invoices to Unapproved.

Changing an Approved invoice to Pending (or Unapproved) is different than declining it.

To reset the invoice status back to Pending:

  1. From your Dashboard, select the project and then double-click the applicable contract.
  2. Among the tabs at the top of the screen, select Invoice History.
    All past submissions appear in a grid.
  3. On the applicable row, select View details.
    The Invoice details panel opens from the right side of the screen.
  4. If you exported this invoice using an integration, select Unexport.
  5. Select Unapprove invoice.
The invoice is no longer approved and its status is set to Pending.