Upgrade to Trimble Identity (ID) FAQ
Answers to common questions about using a Trimble Identity (ID) to log in to Trimble Pay, instead of using the application's native authentication.
- What is happening?
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We're upgrading all Trimble Pay users to log in with Trimble ID for a better software experience across the broader Trimble ecosystem.
- Can I still log in to Trimble Pay using the application's native authentication?
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No. The first time you sign in after the upgrade, your Trimble Pay account will automatically link to Trimble ID.
- Can I use my existing Trimble ID to sign in to Trimble Pay?
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Yes. One benefit of using a Trimble ID is the ability to sign in to multiple Trimble products with the same set of credentials.
Note: Your Trimble ID email must match your registered email in Trimble Pay. In the rare event of an email mismatch, please reach out to support for assistance. - Trimble Pay's native authentication required a phone number and PIN for enhanced security. Will I need to maintain these options?
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No. Security options are now managed within your Trimble ID profile, which simplifies security across all Trimble products. For more information on multifactor authentication requirements, see Multifactor Authentication (MFA) and Passkeys.
Note: To log in to Trimble Pay, you must use Multifactor Authentication (MFA). - When will Trimble Pay upgrade to Trimble ID?
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We plan to transition all Trimble Pay users to Trimble ID by the end of 2025. To ensure a smooth transition, we will inform you in advance about the activation date via email.
- What can I do to prepare?
- Watch the Trimble Pay - Trimble ID video:
- Create your Trimble ID today. For more information, see Create a Trimble ID.
- Watch the Trimble Pay - Trimble ID video:
Account Creation and Profile Management
- Where can I manage my Trimble ID profile and settings?
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To view your Trimble ID profile and settings, go to myprofile.trimble.com.
- How do I create a Trimble ID?
- Important: If you have already created a Trimble ID for use with any other Trimble application, do not create another one.For information on creating a Trimble ID, see Create a Trimble ID.Note: When creating a Trimble ID, your email address must match your Trimble Pay login email exactly.
- Can my organization set custom security policies?
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To use custom security policies, your company needs to set up a federation with a 3rd-party enterprise identity provider (IdP), such as Microsoft Entra ID, Okta, or Google ID. This allows policies configured in the IdP to apply to Trimble ID. To learn more, see Federations.
- Can I delete my Trimble ID?
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You can delete your Trimble ID profile unless your organization manages your login credentials through federation.
Important: Deleting your Trimble ID will cause you to lose access to all associated Trimble products and data. However, deleting your Trimble ID does not automatically remove your named license from Trimble Pay.
Password and Sign-in Security
- How can I change my Trimble ID email address or password?
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You can update your email and password at myprofile.trimble.com. For additional information, see Edit My Trimble ID Email and Password.
Note: If you are a federated user, meaning your organization manages your credentials, you must contact your administrator to change your email or password. - Can I use a third party sign-in option (Social Sign-on) such as Google, Apple, or Microsoft?
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Yes. If you choose one of these options, that social sign-on account becomes your Trimble ID sign-in. All management for your password, email, and multifactor authentication (MFA) is then handled directly by your chosen social sign-on provider.
Multifactor Authentication (MFA) and Passkeys
- What is multifactor authentication (MFA)?
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MFA is an added layer of security used to verify your identity upon sign-in. It is considered best practice to have at least two MFA methods enabled.
- Is MFA required for Trimble Pay users?
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Yes. All existing and new accounts will need to enable MFA to access Trimble Pay.
- Which methods of MFA are supported by Trimble ID for non-federated users?
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Non-federated users can verify their identity in several ways. For more information on methods, see Set Up Your Trimble ID MFA Methods.
- Will I still be required to enter a PIN for workflows like Payment Application submissions?
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No. MFA satisfies all security requirements, eliminating additional prompts within Trimble Pay.