Admins can reset a managed user's password from the User
Access page.
You must be a System or Security Admin to complete these steps.
- In Vista Web, go to .
- Select User Setup from the Module
Bundle dropdown.
- For the user whose password you want to reset, select the gear icon next to
their name and choose Reset
Managed User Password.
- In the Reset Password window, enter a
Temporary Password.
Your new temporary password can only contain letters and
numbers, no special characters.
-
If you want to resend the Managed User Welcome email, select the
Send with Managed User Welcome Email checkbox.
- Select Submit to save the new password.
Your user will need to use this updated password the
next time they log in. If the user does not receive a notification with the new
password, you must share it with them so they can log in.