Legacy login to Trimble ID FAQ

Answers to common questions about using a Trimble ID to log in to ProContractor, instead of using the application's native authentication.

What is this change?

We are upgrading all customers to create a Trimble ID to log in with, instead of the traditional login with user ID and password. This upgrade will enable you to take advantage of the broader technology base throughout the Trimble family, which means a better software experience for you.

What is the timeline for this?

You can opt in any time if you are a cloud user and if your organization has been upgraded to version 4.4.0.

Can I opt out?

If you opt to log in with Trimble ID, your prior/legacy credentials will no longer work.

What can admins do to prepare for this?

There are a number of actions admins can take to make the transition smoother.
  • Watch and share this video: ProContractor Classic Login to TID.
  • Communicate with users about the upcoming changes.
  • Search through user records to identify and eliminate any duplicate email addresses.

Will the user interface change?

Only in the login screen. In the application itself, the only changes are a few fields related to passwords and credentials because those details are now handled in Trimble ID.

Is there a cost associated with this migration?

No. This activity does not affect your current contract with Trimble Viewpoint.

What if I use multiple logins?

If you use multiple usernames, each will need to have its own email address. Duplicate emails are not allowed within your organization.

After the upgrade, can admins update the Trimble ID email address or password for users?

After the upgrade, all users will manage their own Trimble ID login credentials at myprofile.trimble.com.
Note: Federated users must work with their IdP admin to change their email address.

I don’t have access to my authentication app, so I cannot authenticate using MFA. What should I do?

Contact Support.

Will this affect my federation with Microsoft Entra / Azure?

No.

If you’ve federated with Microsoft Entra ID (formerly Azure Active Directory, or AAD), you’re already using Trimble ID.

If you haven't already federated with Microsoft Entra, the upgrade to Trimble ID makes it possible. To get started with moving to federated logins, complete the Trimble ID Federation form.

Can I use an existing Trimble ID to log in?

Yes. One of the benefits of using a Trimble ID is that you can log in to many Trimble products with this same set of credentials.
Note: For security reasons, your administrator may require you to use a company email address. This may require you to edit your Trimble ID email address to match.