Enter a receipt for payment from an on-account amount

An on-account amount is a posted customer receipt that has not yet been applied to an invoice. This can occur when a customer remits an amount greater than their invoices due amount. You must post the customer receipt before you can apply it to an invoice. If you haven't posted the customer receipt yet, you can modify the customer receipt to distribute the entire receipt instead of posting the on-account and applying it separately.

  1. Open the Enter Customer Receipts screen.
  2. Note the active cash company. If you want to change it, click in the header and select the appropriate company.
  3. In the Customer field, do one of the following:

    • Enter the code of the customer for the cash receipt.

    • Click to select the customer for the receipt from a Lookup List.

  4. In the Payment Type field, click to select By On Account Amount.
  5. In the Transaction Number field, do one of the following:

    • Enter the code of the transaction number of the receipt that contains the on account payment and press Tab.

    • Click to select the transaction number of the receipt from a Lookup List.

  6. Complete the fields as described on the Enter Customer Receipts Screen Field Reference .
  7. Click Save Receipt.
    Note: If the Lien Management Review Required checkbox for this screen is selected on the Lien Management Settings screen, you must view the Lien Releases tab before saving the entry.
    Note: If the save takes more than a few moments, ProContractor may perform it as a background task. In this case, the background task icon appears at the upper right of the screen (next to the Help menu). Click the icon to view the current background tasks. You can continue working during this time, but you can’t log out of ProContractor until all background tasks are complete.