Add New Users to the Cascade Portal

Add individual users in the cloud admin portal.

If you want to add multiple users at a time, see Import Users in the Cascade Portal.
  1. Select the user icon to open the User Management page.
  2. Select Add New Users.
  3. On the Add Users tab, fill out the fields in the New User Details section. You must enter the required fields, which include First Name, Last Name, and Password.

    The password must comply with the password guidelines: a minimum of 8 characters and at least 3 of the following: uppercase letters, lowercase letters, numbers, or symbols. For more information, see Microsoft Password Policies.

    Note: The portal automatically creates the User Name based on the first initial and last name entered, plus the customer code and viewpoint.cloud domain.

    Example user name: J.Langley.ABCD@viewpoint.cloud

  4. Select Add.

    User data will populate in the Pending Users section at the bottom of the page. Verify that the data is correct.

  5. Select Submit Users to finish adding the user.
On the main User Management page, you can see the list of users in the All Users table.
Give each user their password. The user needs it to log in to both the virtual desktop (which they must download and install on their local machine) and the product application itself.

You can add these users to groups, or set up new groups if needed. For details, see Add Members to a Group in the Cascade Portal and Add a New Group to the Cascade Portal.